NATIONAL NEWS - The Unemployment Insurance Fund (UIF) has apologised for a delay in their capturing of the May Covid-19 TERS online applications.

According to a media statement issued by the UIF yesterday afternoon, Wednesday 27 May, the system has been undergoing a test run since last week and was due to go live Tuesday. 

However, a damaged fibre cable in Pretoria between the UIF’s offices and the State Information and Technology Agency (SITA) prevented the launch.

UIF Commissioner Teboho Maruping apologised and said everything in their power is being done to ensure that the problem is resolved today so that processing of the May applications can start. 

"The UIF’s ICT system development team is on standby to ensure that as soon as the connectivity is re-established the system goes live.

“We have received an avalanche of complaints because of this and we understand how this could be frustrating to our clients and stakeholders. I would like to assure each and every one of those who have been negatively affected that this was beyond our hands but will try to make up. 

"It should be noted that in the last two months we have had peak traffic as a result of our lockdown relief benefits. In general we have managed to keep our heads above water under those circumstances and there is no reason why we will not push ourselves to do our utmost to catch up," said Maruping.

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