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Speaking to the manager of Laundry Girls in Gray Street, Patricia Rhode said, "This is very bad for business, because before this we have been dealing with dirty water and found ourselves having to make three loads instead of two because the water is so brown and clients do not want to pay for three loads, when in the past, two loads got the job done. So the business loses out and on top of that now we have to deal with water restrictions. I don't know how we're going to survive this."
She said she fears that the few companies that will survive this will do so at a cost, which may entail letting go of some of their staff. "They won't be able to take the punch and be able to pay salaries."

EH Alexander construction company seems to be taking it with a pinch of salt and drilling for water in order to mix their cement and ensure continuity in the business.
The company's owner Envour Alexander said, "Fact is, we can't build without water and have no choice but to be innovative. For now our source of water is an underground pump – it is not on site so every morning before going on site we drill water. We are currently not using the water from the municipality."
Alexander, like other business owners, feels that the level 3 water restrictions threaten his business and the job security of his employees, "Without water we cannot continue, and we can try to be innovative, but something's going to give."

H2O International, one of the leading water-purifying companies, also relies heavily on the municipal tap water.
Speaking to the H2O Knysna owner Louis Nel, the Knysna-Plett Herald asked whether he has seen an increase in sales since the level 3 water restrictions were announced.
On how the business will be affected should the town reach level 4, Nel said, “We do not have a reservoir tank to fall back on, so should it get to that, then our business like many will take the knock.”
Nel said when the company installs water purifiers for their clients they also advise them to use certain methods that do not waste water in the process, “Like the reverse osmosis purifiers – they waste 4 litres for every litre of purified water they produce.”
He said he hopes that locals can also be aware of the implications of wasting water and not saving water, and erect water tanks to catch rainwater and be self-sufficient.

• Rochelle Mackenzie, a manager for Lagoonview Nursery, said the newly announced water restrictions affect everyone in town. “We use water from underground to water our plants – from that one might think we’re not affected but we are,” she said.
“These are trying times for Knysna residents and businesses,” Mackenzie said.
• Owner of Chameleon Nursery, Julaine Bunge, said the drought is affecting the plant industry and the recent water restriction have a double effect on her, even though she has never used municipal water for her plants. “In our premises we use the water from the tank to encourage plant growth. There is a borehole, it’s not deep and provides water very slowly, but it works.”
She said in view of water restrictions her business is not affected, but she is more concerned about the drought.